Lean Manufacturing meet the Lean Web

Perhaps I missed the boat on this one, but I had no idea internet giants like Ebay had dedicated lean departments.

Ahem. "Process Improvement for Customer Service" departments.

I find this out through the news that Peter Abilla, author of the shmula blog and a fellow U of C graduate, will be speaking at the Lean Six Sigma Summit.

A quick glance through the speakers gives a powerful testament to the advantages of adapting lean - Ebay, United Airlines, Walt Disney World Resort, Wells Fargo.

Companies from all walks of business are dedicated to lean - to the point that they have in house experts ready and willing to spread the word. Lean is coming, it can save you money.
Just ask Xerox, or Johnson & Johnson, or Countrywide Financial, or Tyco International, or ...

The visual organization of space, the implementation of kaizen, the use of a kanban system - these tools are used by some of the biggest and best companies in the world, why not yours?